INFORMATION ABOUT PERSONAL DATA PROCESSING

Information note on the processing of personal data within the jewelry-ibralhoff.ro

  1. Introduction
  2. What personal data do we collect and for what purpose?
  3. Disclosure of Your Personal Data
  4. How do we protect your personal information?
  5. The rights and options you have
  6. Special information for parents
  7. How can you contact us?

SC Ibralhoff Investments SRL with address in Braila, Calea Calarasilor, Nr. 24, Bl 24A, Braila ("Ibralhoff Jewelry", "Our", "We" or "New"), or its affiliates or affiliates want to get acquainted with how we collect, use and disclose This Privacy Notice has been designed to help us understand our privacy practices, including what personal data we collect, why we collect them, for what purposes we use them and how we protect them, and your rights personal.

Introduction

Ibralhoff jewelry appreciates your interest in the company, its products and services by accessing our websites (jewelery-ibralhoff.ro) or the associated communication channels, including, but not limited to, pages and / or channels and our social blogs (collectively, "Ibralhoff Jewelry Pages"). This privacy notice applies to personal data that we collect or process when interacting with the Ibralhoff Jewelry Pages. You can interact with Ibralhoff Jewelry through Ibralhoff Jewelry Pages, by purchasing and using our products / services through our commercial communications, but also through our customer support department. These interactions can be achieved by visitors, customers,

Ibralhoff Jewelry processes personal data outside of Ibralhoff Jewelry Pages, which will require a different privacy notice (for example, Ibralhoff Jewelry Research projects or other specific websites or portals). In these cases, Ibralhoff Jewelry will clearly specify that the privacy notice in question is different from this privacy notice.

Last but not least, your privacy is of real importance to us. You have shown us the trust that you have within us by interacting with the Ibralhoff Jewelry Pages and appreciate your trust. This means that we are committed to protecting your privacy at all times.

What personal data do we collect and for what purpose?

When we use the term "Personal Information" in the Privacy Notice, we refer to information about you that allows you to identify yourself, either directly or in combination with other information we may hold.

Ibralhoff Jewelry Account Data

You can choose to create an online Ibralhoff Jewelry Account to benefit from our services and / or buy online.

When creating an Ibralhoff Jewelry Account, we collect the following personal data:

  1. name
  2. date of birth or age
  3. Email Address
  4. password
  5. country and preferred language determined from the expanded URL on the Ibralhoff Jewelry page you created your account
  6. mailing address
  7. phone number
  8. CNP / CUI (Billing Required)
  9. if you decided to create a Ibralhoff Jewelry Account using your social networking account, we can get the details of your profile on the social network that you choose to tell us.

We use this Personal Information to create and maintain your Ibralhoff Jewelry Account. You can use your Ibralhoff Jewelry Account for various services. When you use your Ibralhoff Jewelry Account for a Service, we may add Personal Information to your Ibralhoff Jewelry Account. The following paragraphs give you information about the services you can use and which personal data we will add to your Ibralhoff Jewelry Account when you use them.

Your Ibralhoff Jewelry Account is created exclusively at your request. Therefore, we consider that the processing of Account Data is necessary to fulfill the contract in which you are a party, being legitimate under Article 6 (b) of Regulation (EC) 5419/16.

Purchase and registration data

You can purchase Ibralhoff Jewelry and Jewelery products and services from our online store.

When you purchase products / services and when you register your product, we collect the following Personal Data:

  1. shipping and billing address
  2. phone number
  3. invoice history, which contains a summary of purchased products / services
  4. details of the conversations you can handle with customer support departments about questions about purchased products / services or about online purchases
  5. details of the registered product / service such as the name of the product / service, product category to which it belongs, product model number, date of purchase, proof of purchase.

We use this Personal Information to complete your purchase and / or record your product. If you sign in to the Ibralhoff Jewelry Account, Purchasing Data and Registration Data will be added to your Ibralhoff Jewelry Account. If you purchase Ibralhoff Jewelry / Jewelry products as a "visitor", we will use your Purchasing and Registration Data to complete your purchase, but we will not add the information to your Ibralhoff Jewelry Account.

Products are purchased and registered only at your request. We believe that processing your Purchasing and Registration Data is required to fulfill the contract in which you are a party, being legitimate under Article 6 (b) of Regulation (EC) 5419/16.

Data on promotional communications

You can choose to subscribe to commercial and promotional communications.

If you subscribe to commercial and promotional communications, we will use your following Personal Data:

  1. email address (if you do not have an account)
  2. your Ibralhoff Jewelry Account data
  3. date of birth or age
  4. your interactions with the Ibralhoff Jewelry pages, the emails you've clicked and you've opened, and attending the events.

We use this Personal Information to send you promotional communications about Ibralhoff Jewels, products, services, events and promotions based on your preferences and behavior.

Ibralhoff Jewelery companies can contact you by sending promotional emails, SMS, or other digital channels, such as mobile apps and social media platforms. In order to customize your communications based on your own behavior and preferences and thus provide you with the best personalized experience, we can analyze and combine all the information associated with your Account Data and your Ibralhoff Jewelry Interaction data. We also use this information to create audiences that show what our products and / or services are of interest to users and to track the success of our marketing efforts.

Ibralhoff jewelry will give you the opportunity to withdraw your agreement to receive promotional communications at any time by using the end-of-e-mail link with commercial communications emails that you can receive from us.

We can also send you Ibralhoff Jewelry Press Releases by Email (Journalistic Data by Email). When Ibralhoff Jewelry sends press releases, it will process your data such as name, contact details (such as e-mail) and company information.

Personal Data Processing for Promotional Communications is made on the basis of your agreement, ie on a voluntary basis; this ground is legal according to Article 6 (a) of Regulation (EC) 5419/16. When Ibralhoff Jewelry processes your Personal Data under your agreement, you have the right to withdraw your agreement at any time without affecting the legal nature of the processing based on an agreement prior to withdrawing your consent.

Data associated with online opinions

You can choose to express your opinion, add comments, ask questions, make ratings, and add reviews to online ratings (Online Reviews).

If you choose to use this opportunity, we will process the following Personal Data:

  • Your cookie ID
  • opinions / comments / questions / your assessment
  • your contact details, if you provide them with us (name, e-mail, telephone number).

Ibralhoff Jewelry uses this Personal Information to get valuable information on how to improve its Ibralhoff Jewelry / Jewelry Pages / Products / Services range.

We believe that the processing of your Online Opinion Data is based on a legitimate Ibralhoff Jewelry to improve its Ibralhoff Jewelry Pages and the range of products and services and is legal in accordance with Article 6 (f) of Regulation (EC) 5419/16.

Event data

Ibralhoff Jewelry can collect data for events, online seminars, or fairs ("Events") that you can participate in or register with through Ibralhoff Jewelry Pages. You can sign up for the Event either through the Ibralhoff Jewelry Pages or through the other organizing company.

When you join an event, we will process the following information:

  1. name
  2. email
  3. mailing address
  4. product / service of interest.
  5. phone number

By signing up for an event, you agree to receive Ibralhoff Jewelry-related communications directly related to the event, such as the venue and time of the event.

We believe that the processing of Event-Related Data is required to fulfill the contract to which you are a party, being legitimate under Article 6 (b) of Regulation (EC) 5419/166.

Data associated with social network monitoring

When you interact with or communicate on social media channels / pages / social networking promotions and blogs (for example, when you click "like" or "share", post and share comments, and post reviews and reviews) personally processed by a third party that supplies Ibralhoff Jewels with social network monitoring services. This means that the third party that provides social network monitoring services will keep a copy of your online public interactions that the third party has given us access to.

Among the Personal Data we collect is the publicly available data you have provided in the context of social platforms, data we obtain from that social service provider through a third party that provides network monitoring services socialization; these may be: name, birthday or age, home page, profile photo, time zone, postal address, country, interests and comments, and the content you have published / distributed.

We use this Personal Data to form an overview of people's opinion about us and our brands and to give us an idea of ​​relevant people with online influence and to solve problems and / improve Ibralhoff Jewelery products and services and / or start a discussion on promotional topics with you (based on the questions / requests you have addressed or addressed to our competitors).

We believe that data processing associated with social network monitoring in the above context is based on the legitimate interest of Ibralhoff Jewelry to act legally under Article 6 (f) of Regulation (EC) 5419/16.

Data associated with customer support interactions

You may interact with our Customer Support Centers.

When you contact Customer Support or when you communicate with one of the Ibralhoff Jewelery Customer Support Representatives by email, phone or in writing (for example, a response card) we will use the following Personal Data:

  • your account data
  • your phone records and their history, the history of purchases, the content of your questions, or the requests you have made.

We use this Personal Information to assist you as a consumer or customer (in relation to a product or service) to answer your questions, to respond to your requests and to provide you with the service relevant to customers, such as repairing or redeeming products / services. We also use this Personal Information to improve, remedy, or customize our products and services to comply with compliance standards and to train Customer Support staff in training courses.

If we provide you with this service on the basis of an agreement, we consider that processing your Personal Data is necessary to fulfill the contract in which you are a party, being legitimate under Article 6 (b) of Regulation (EC) 5419/16.

In other cases, we believe that processing your Personal Data in the above context is based on a legitimate Ibralhoff Jewelry interest in acting legally under Article 6 (f) of Regulation (EC) 5419/16.

Improve our products and services (Improvement Data)

If we use Personal Data that we collected from you when you used the Ibralhoff Jewelry Products / Services and / or Ibralhoff Jewelry Pages for analysis purposes, we do so to improve our Products / Services and to - provide a better user experience. We also do this to get an overview of our Products and / or Services that are of interest to certain audiences.

We believe that the processing of your Personal Data in the above context is based on a legitimate Ibralhoff Jewelry to improve its Ibralhoff Jewelry pages and the range of products and services and is legal in accordance with Article 6 (f) of Regulation (EC) 5419/16.

Sensitive data

By providing your services, we can collect information that could reveal your racial or ethnic origin, physical or mental health, religious beliefs or alleged committing crimes or convictions for offenses. According to Article 9 of Regulation (EC) 5419/16, this information is considered to be "sensitive personal data".

We collect Sensitive Data only if you have given your explicit consent, are required, or you have deliberately made them public.

Disclosure of Your Personal Data

Affiliates and service providers

We may disclose your Personal Data:

  • our affiliates or affiliates for the purposes described in this Privacy Notice
  • to our third-party service providers that provide services such as website hosting, data analysis, payment / billing processing, order fulfillment, information technology and related infrastructure provision, customer relations, e-mail transmission, CRM, identity, event management, market intelligence, audit, fraud detection, and other services
  • third parties to allow them to send you commercial communications according to your preferences if you choose to share them
  • third-party sponsors of draw lots, similar competitions and promotions
  • your contact persons associated with your social networking account, other website users, and your service provider associated with your social networking account in connection with social networking activity. By linking your Ibralhoff Jewelry account and your social networking account, you authorize us to disclose information to your service provider associated with your social networking account, and you understand that the use of the information we disclose is governed by the service provider's privacy policy socialization.
  • When you interact with Ibralhoff Jewelry as a customer, supplier or business partner, Ibralhoff Jewelry may disclose Personal Data available in reports and other materials provided by you and / or your company as a result of a commitment with another partner business and / or supplier.

Other uses and disclosures

We may use and disclose your Personal Data if we consider it necessary or appropriate: (a) to comply with the applicable law, which may involve laws outside your country of residence, in order to respond to requests from state and government, including authorities outside your country of residence, to cooperate with law enforcement or other legal reasons; (b) to implement its own terms and conditions; and (c) to protect your rights, privacy, security or material assets, as well as those of our affiliates or affiliates, yours or others.

In addition, we may use, disclose or transfer information to a third party in the event of a reorganization, merger, sale, joint venture, assignment, transfer or any other total or partial divestment of our operations, assets or capital (including any procedures bankruptcy or similar).

Services provided by third parties

This Privacy Notice does not address and are not responsible for the confidentiality, information or other practices of third parties, including third parties who manage any web site or service to which Ibralhoff Jewels Pages send. Including a link on Ibralhoff Jewelry Pages does not mean that we, our affiliates or affiliates authorize the site or service to which the link is sent.

In addition, we are not responsible for the collection, use, disclosure of information or the security policies or practices of other organizations, such as Facebook, Apple, Google, Microsoft, RIM or any other application developer, application provider, an operating system provider, a wireless service provider, or a device manufacturer, including personal data that you disclose to other organizations through or in connection with the Ibralhoff Jewelry Pages. These organizations may have their own notifications, statements, or privacy policies. We strongly recommend that you read them in order to understand how your Personal Data can be processed by those organizations.

By linking your Ibralhoff Jewelry account to your social networking account, you authorize us to disclose information to your social network provider and understand that the use of the information we disclose will be governed by the privacy policy of the social network provider. Your personal data may be disclosed to your friends on your social networking account, other users of your website, and your social network account provider about your social networking activities. Ibralhoff jewelry has the obligation to observe the privacy practices or policies of these third parties as well as their own Internal Social Networking Rules.

Third-party cookies or other tracking technologies

We use cookies or similar technologies when using and interacting with the Ibralhoff Jewelry Pages - when you visit our web sites, when you receive emails from us, when you use our mobile apps and / or connected devices. In most cases, we will not be able to identify you directly from the information we collect using these technologies.

The collected data are used to:

  • ensure the proper functioning of the digital channel
  • analyze the use of the digital channel so that we can measure and improve the performance of our digital channels
  • connect to social networks and read reviews
  • help make a better personalization of your advertising according to your interests, both within and outside Ibralhoff Jewelry;

You can delete cookies if you want; although some cookies are required to view and navigate our website and apps, most features will still be accessible without cookies. For more information on the use of cookies or other similar technologies and our choices regarding cookies, please read the Cookie Notification.

How do we protect your personal information?

How do we secure the security of your personal data?

We strive to use reasonable organizational, technical and administrative measures to protect Personal Data within our organization. Unfortunately, no data transmission or storage system can be 100% safe. If you have reason to believe that the interaction with us is no longer certain, please notify us immediately, according to the "How can you contact us" section below.

How long will personal data be stored?

We will keep your Personal Data for as long as it is necessary or permitted to take into account the purposes it has collected. The criteria we use to determine the retention period include: (i) the length of time we have a relationship with you for your participation on the Ibralhoff Jewelry pages; (ii) the existence of a legal obligation that we must comply with; or (iii) if the retention is indicated in the light of our legal position (such as applicable limitation periods, regulatory inquiries or litigation).

Jurisdiction and cross-border transfer

Your personal data may be stored and processed in any country where we have establishments or employ service providers and by using the Ibralhoff Jewelry Pages you consent to the transfer of information to countries outside your country of residence which may have laws data protection different from your country. Under certain circumstances, courts, law enforcement agencies, regulatory agencies or security bodies in those countries may have the right to access your Personal Data.

The rights and options you have

The rights and options you have

If you wish to submit a request to access, correct, delete, limit, or refuse to process the Personal Data you have previously provided to us or if you wish to send a request to receive an electronic copy of Your Personal Data for send them to another company (to the extent that this data portability is granted to you under the applicable law), you may contact us at dpo@bijuterii-ibralhoff.ro. We will respond to your request in accordance with the applicable law.

In your application, you clearly specify which Personal Data you want to change if you would like your Personal Data to be removed from our database or if you want to let us know what limitations you would like to apply to the way we use Your personal data. For protection, we may only deal with personal data requests associated with your account, your email address, or other account information that you use to send us requests, and we may need to verify your identity before to meet your request.

You can also give up the option to receive electronic communications from Ibralhoff Jewelry. If you no longer wish to receive commercial emails from now on, you can cancel by clicking the unsubscribe button at the end of any promotional email received from us.

Keep in mind that we may be required to keep certain information for records purposes and / or to complete transactions initiated before requesting an amendment or deletion (for example when you make a purchase or sign up for a promotion, you may not be able to change or delete the Personal Data provided before completing the purchase or promotion in question). There may also be residual information that will remain in our databases as well as other records that will not be removed.

We will try to respond to your request (s) as soon as possible. Note that if you opt out of receiving commercial emails from us, we may still send you some important administrative messages that you can not give up.

If you use your options and rights (or some of them), you may not be able to make full or partial use of certain Ibralhoff Jewelry Services.

Special information for parents

Special information for parents

The Ibralhoff Jewelry Pages are not addressed to children as defined by applicable law and we do not knowingly collect personal data from children. However, the Ibralhoff Jewelry policy provides for compliance with the law when it requires the permission of the parent or legal guardian before collecting, using or disclosing personal data of the children. We are committed to protecting children's privacy needs and we strongly encourage parents and legal guardians to actively participate in the activities and online interests of their children.

If a parent or legal guardian learns that our child has provided us with his Personal Data without the consent of the parent or guardian, please contact us at dpo@bijuterii-ibralhoff.ro. If we find that a child has provided us with Personal Data, we will delete the data from our files.

How can you contact us?

If you have any questions about this Privacy Notice or how Ibralhoff Jewelry uses your Personal Data, please contact our Data Protection Officer at dpo@bijuterii-ibralhoff.ro. Alternatively, you have the right to file a complaint with a competent supervisory authority in the country or region you are in.